Solihull BID


Solihull residents and businesses will be seeing a lot more of bank manager Rebecca Baker.

Rebecca is Bank Manager Future Williams & Glyn Team at RBS Solihull High Street and her role has changed in recent months to be more public-facing and community focused.

Rebecca, who has worked for RBS for 18 years and spent the last 18 months at the Solihull branch, now has a desk in the main banking area and can be seen by customers as they arrive, 'to bring back the traditional values' of the Bank Manager role.

She is also keen to network business events and spearhead charity fundraising events, raising more than £4,500 in the last few weeks alone.

"I was a branch manager and very much responsible for running the branch," said Rebecca, who lives in Solihull.

"Now as Bank Manager my role is more about being involved in the community and networking. We've brought back the Bank Manager as a focal point of each branch and returned to the traditional values people want from modern-day banking, with a mix of digital platforms."

Rebecca explained how she is enjoying the work her new role brings.

"I love being out in the community so I work with schools on career projects and I attend various networking events, mainly in Solihull because that's my local area.

"I also put together a charity fund-raiser at Solihull's Ramada Hotel which raised more than £4,500 for Birmingham Children's Hospital. Everybody who came or contributed was a bank customer or local business.

"The aim was to raise money and just try to bring together businesses in Solihull. It was great and an example of how my role has changed to be more visible."

John Fagan, Regional Director Retail, for Midlands, South West & Wales, Future Williams & Glyn, added: "It was a humbling but fantastic night fundraising for Birmingham Children's Hospital Paediatric Intensive Care Unit at the RBS Charity Dinner in Solihull with many of our generous customers.

"All credit to Rebecca for organising this important event, with great support from her branch team and colleagues."

Rebecca Baker, left, and David Barker, Area Director for RBS, right, present a cheque for £4,500 to Eloise Davidson, Corporate Fundraising Manager for Birmingham Children's Hospital