Last Updated: 13/10/2020

Update on effects of COVID-19 on Solihull Town Centre

Solihull BID want to keep you updated with the latest news, information and advice during the coronavirus (COVID-19) pandemic. Please check this page daily for more updates.




- Solihull has been placed into the 'High' COVID Alert Level under the new tiered system announced by Government. Click here to see the new rules, which come into force on October 14th.

- The Chancellor Rishi Sunak has announced his 'Winter Economy Plan'. A new Job Support Scheme will be introduced from 1 November to protect viable jobs in businesses who are facing lower demand over the winter months due to coronavirus. Click here for more details.

The new #NHSCOVID19app, now available in England, is the fastest way of knowing when you’re at risk from coronavirus. The app has a number of tools to protect you, including contact tracing, local area alerts and venue check-in. Click here for more information and to download.

Click here for the Solihull Stakeholder pack for the roll out of the NHS Covid-19 app and QR codes.



'High' COVID Alert Level restriction for Solihull - 13 October

What has changed – 22 September

Face coverings – when to wear one and how to make your own

Stay alert – what you can and cannot do

How to meet others safely – (social distancing)

Beware of COVID-19 Fraud and Scams



Areas in the West Midlands included in the 'High' COVID Alert Level are: Solihull, Birmingham, Sandwell, Walsall, Wolverhampton.

This is for areas with a higher level of infections where some additional restrictions are in place.

Click here to see what you can and cannot do if you live, work or travel in each local COVID alert level.



Get coronavirus (COVID-19) support for your business or if you’re self-employed, and find out how to keep your business and your employees safe

Find coronavirus financial support for your business

Make your workplace COVID-secure 

For latest Solihull Council information please see their Solihull For Success website here: If you require any additional help or support or have any questions around discounted Business Rates, the Council's Business Rates Team will be able to help – their number is 0121 704 8175.

If you believe your Business will be affected by the current outbreak of COVID-19 (whether it's a supply chain issue, problems exporting goods or staffing concerns) please get in touch with the Greater Birmingham & Solihull Growth Hub by emailing or call  0800 032 3488. Their business resilience Account Managers will discuss with you how their services may be able to help your business throughout this period.



 - 'Plan Ahead Team' (PATS) were formed into groups with an appointed Senior Team Leader whose responsibility it was to obtain and share relevant information to the leadership group and key partners. The PATs were conducted via virtual meetings.

For more details on the Solihull town centre recovery plan, please click here.

- TOILETS - Mell Square and Touchwood toilets will be open from Monday, June 15th with restrictions in place.

The public toilets in Mell Square will be open 9:00 to 17:00 Monday to Saturday and 11:00 to 15:00 Sunday. A full time attendant and 'door person' will be on hand.

Touchwood toilets and baby change facilities will be open however, they may need to restrict access to ensure social distancing. These facilities will be open during centre opening hours: Monday – Saturday: 10am – 5pm; Sunday: 11am – 5pm.

Click below for our Solihull town centre store tracker

NOW OPEN web v2

Please click the image below for a list of retail stores in Solihull town centre that offer home delivery.

Retail Store Deliveries



Mental health and wellbeing

My Home Office Wellbeing

Wellbeing in your home office



Join Geoff live from 1pm on with local news & updates. Listen online or @tunein or ask Alexa to “Play Solihull Radio

Also get involved call 0121 704 4253 or email