Health Businesses Update

Please see below for updates from Solihull town centre's health businesses.

 

AB Optics

We are here, in case of an emergency.

Following COVID19 guidance received, we will remain closed but functioning to a certain level. ALL ROUTINE examinations will now NOT be going ahead.

If you are having problems with your sight, have broken your glasses or develop a sudden eye problem - Phone us on 01217054920 or email info@aboptics.co.uk and we can help.

If your glasses or contact lenses are ready to be collected and you're self-isolating, please contact us for alternative arrangement

 

Amplifon

We're temporarily closed.

Following the announcement given by the Prime Minister, we are temporarily closing our clinics across the UK and Ireland with immediate effect.  If you currently have an appointment booked in with us, our team will be in touch with you very soon.

If you have any questions or concerns, then please do not hesitate to contact us on our dedicated helpline number 0800 912 7835 and we will do our very best to help.

Support for while you're at home

Don't miss our tutorial section, step-by-step guides and FAQs: https://www.amplifon.com/uk/caring?icmp=hp_btn

 

Boots Opticians

Boots Opticians Solihull is now closed.

At Boots, we have a strong and trusted heritage in supporting the healthcare of the nation, and we’ve always stepped up to support the community and the NHS.  

We are working to support the Government and NHS to set up and resource new drive-through testing stations for COVID-19. Testing is specifically for NHS staff by invitation only, and trials have already been taking place on our site in Nottingham this week. 

Seb James, Managing Director, Boots UK and ROI, said: “I am extremely proud that Boots is supporting COVID-19 testing for NHS workers. Boots has been at the heart of UK healthcare for 171 years and has always come forward to support the community in times of need. 

“We will work with the NHS to recruit trained professionals – both Boots colleagues and from the wider community. I am sure there will be many trained healthcare clinicians and students, who will step forward to support our dedicated NHS colleagues. 

“Locations are being defined but will be spread across the UK; they will not however be in Boots stores, allowing our colleagues to focus on supporting our customers and patients.”

 

Bupa Health and Dental Care

The health, wellbeing and safety of our patients, their families and our people are our priority and always will be.

As you are aware, the COVID-19 situation changes daily, and new information is always being released. The Government guidance for dentistry is no different – and is constantly being updated to reflect the latest situation to ensure people are kept safe and well.

We understand the importance of offering a healthcare service to our patients, so in line with recent Government advice, we are ensuring that many of our practices are available to offer telephone support and advice to patients with urgent need. They can also direct you to the most appropriate support location if further care is needed.

Please search below to find out if your practice is offering the telephone support service. If you cannot speak to your normal practice, then please contact another practice in our network.

https://www.bupa.co.uk/dental/dental-care/coronavirus-covid-19-notice

 

Dental Practice Manor Square

The surgery is currently closed and the only method of communication we have available is email. 

We hope you stay well during this time and we will be in contact if anything changes.

 

Hidden Hearing

Hidden Hearing are here to help.

The safety and wellbeing of our customers and employees is our top priority and we want to do the right thing for everyone. In order to mitigate the potential spread of coronavirus, we are have temporarily closed our hearing centres and clinics.

You will still be able to order batteries by calling our battery order line on: 0800 634 6792

For any other queries please call our customer services team between Monday 9am and Friday 5pm, who are working remotely to support you on: 01622 775 1914

 

Perspective Opticians

To our lovely clients,

Sadly due to the latest government COVID 19 advice the practice is temporally closed for appointments. But we are still here for you!!!

If you have any eye health or vision concerns, or urgent issues with your spectacles, please call 0121 709 1000 between 10 -12 Monday to Friday for advice.

We can also still order contact lenses to be delivered directly to your home. Our answering service will take calls at other times and send us a message.

OR send us an email to info@perspectiveopticians.co.uk

We are monitoring calls and emails daily and will do our best to respond as quickly as possible.

If you have any urgent eye or vision issues you should call The Birmingham & Midland Eye Centre (BMEC) Eye casualty triage at City Hospital  on 0121 507 6780.

We hope to see you all safe and well once these challenging times are behind us.

If we can help with anything just get in touch!

 

Solihull Dental Centre & Implant Clinic

Given the unprecedented situation in the UK regarding the COVID-19 virus I felt it was important to reassure you that we are continuing to keep our practice clean and safe for both you and our team.

You will appreciate that as a dental practice we work in an environment where the prevention of the spread of a whole range of infections is woven into everything that we do.

Nevertheless, we are paying particular attention to the latest government guidance on the transmission of coronavirus.

Know the guidance.

Before attending the practice for your next appointment we would be grateful if you would review the most up to date government guidance – just click this link https://www.nhs.uk/conditions/coronavirus-covid-19/

Keep us in the loop

Please remember to call us on 0121 705 3935 or email us to let us know if you wish to reschedule any of your booked appointments. We would be happy to schedule an alternative date for you.

At your next appointment

Please use the hand sanitiser just inside the main doorway on entering and leaving the building.

Please forgive us if we don’t shake hands - but we are however happy to do the elbow bump - just ask!

You’ll notice that we’ve removed some non-essential items in the reception area including the magazines. They will return once this is all over!

As a team, we are doing everything we possibly can to remain fit, well and able to work so that we can continue to provide our usual high standard of dental care for you.

Thank you for your support in keeping everyone safe.

 

Solihull Hearing Centre

IN THESE DIFFICULT TIMES IT'S IMPORTANT TO UNDERSTAND THE IMPORTANCE OF HYGIENE.

ALL HEARING AID DISPENSERS TAKE THIS VERY SERIOUSLY AND ALWAYS WORK TO THE HIGHEST LEVELS OF CLEANLINESS IN THEIR PRACTICES.

Many of the instruments used within Hearing Clinics are sterile and disposable.  The equipment that isn't, is thoroughly cleaned with antibacterial cleaner before and after each person’s visit.

 

Specsavers Opticians and Hearing Centres

Open for essential and urgent eye or hearing care only.

What is emergency care?

Emergency care includes, but is not limited to, urgent clinical advice or intervention for conditions such as red eye, contact lens discomfort, foreign object in the eye, sudden change in vision, flashes and floaters which might suggest a retinal detachment, a frontline worker or an individual who is unable to work without their glasses and where a prescription that is fit for purpose isn’t in existence.

If you have any queries, please contact your local store.

SPECSAVERS HEARING CENTRE (Open for essential and urgent services only. Open 9am - 5.30pm, Monday - Saturday. One customer allowed at a time.)

SPECSAVERS OPTICIANS (Open for essential and urgent services only. Open 10am - 4pm on Monday, Wednesday and Friday)

 

Umbrella

Coronavirus information for patients.

Umbrella has closed all clinics other than Whittall Street. We are not seeing any walk-in patients during this time.

If you have symptoms of an STI or need to see somebody urgently, please call 0121 237 5700 (9:00–16:30, Monday to Friday).

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have already booked an appointment, we will contact you to discuss this.

 

Vision Express

Store is closed.

If you have recently placed a glasses order in store, these will now be sent direct to your home via Hermes, free of charge.  We aim to deliver these to you in the next 2 weeks.

If you have been notified already by your store that your glasses are ready for collection, please now ignore this. We will instead send your glasses direct to your home address free of charge and aim to deliver these within the next 2 weeks.

If you have recently requested and not yet received or would like a copy of your prescription, please contact our customer care team on 0800 038 2177 who will be able to help.