Safe & Secure

Safe and Secure project, Solihull Retail Crime Initiative, is chaired by BID Operations Manager John Timms, who said: "The Hosts not only provide a valuable and informative point of contact and support to businesses within Solihull town centre they are also very engaged with the visitor too.

"All are first aid-trained and can offer initial help and treatment to anyone that needs it, as well as being a vital link when it comes to dealing with lost children and vulnerable adults. The approachable style that the Hosts adopt means that businesses and visitors alike feel comfortable in approaching them, this all goes to help promote Solihull as a safe and secure environment in which to do business and enjoy a great visitor experience."

Loss Prevention Training

Following on from the huge demand from Solihull retailers for Loss Prevention Training with our Town Hosts we are offering this free service again for this year. Training can take place from October to mid-November, in house and before, during or after operating hours. If you are interested in booking one of these FREE sessions for your staff or Christmas temps then please just let us know by emailing

SRCI (Solihull Retail Crime Initiative)

John Timms works as the SRCI Co-ordinator within Solihull. This is a police led proactive retail crime initiative that operates in Solihull Town Centre between the police, retailers and Solihull MBC and is directed at reducing the level of criminal activity within Solihull Town Centre.

The objectives of the operation are as follows:

  • The prevention and detection of crime.
  • The apprehension and prosecution of offenders or suspected offenders.
  • To cause a decrease in retail crime losses for participants in the scheme.
  • To reduce the opportunity to commit crime.
  • To enhance the ‘safe and secure’ concept for customers who visit and staff who work in Solihull.
  • To work in partnership with the Local Authority, retailers and other agencies involved in the operation.

If you would like to join ‘SRCI’ and receive your welcome pack please contact us.


You can busk in Solihull town centre, buy you need to register and book a pitch first. Head over to the Solihull Council website, or click here to find out more.