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      Meet the Team

      Get to know the Solihull BID team, who work tirelessly all year round to help promote the town to a local and national audience and to ensure our town centre remains ahead of the curve.

      Melanie Palmer

      Chief Executive

      I am proud to lead a team of dedicated hard working people who understand and tailor their support to reflect the demands of the town they serve.

      My background in retail, culture and entertainment, and the public sector gives me the wealth of experience in a multi-sector environment like Solihull. As someone who has worked on the shop floor, in senior management and ran my own businesses, I know the risks, highs and lows that businesses face in this tough economic climate.

      I relish the prospect of another term in this wonderful town I will always call home.

      Steven Coney

      PR Manager

      I have been with Solihull BID since 2018 and I have thoroughly enjoyed my time working in the town centre in a varied and rewarding role.

      I was born and raised in Solihull so it has always been a town close to my heart and one I, and the rest of the team, are hugely passionate about. I believe the BID does a fantastic job of knitting the town centre together, representing all of our wonderful businesses and ensuring Solihull remains ahead of the curve.

      There is no doubt that the next five years are huge for Solihull town centre and I am excited by the thought of going on that journey alongside all our brilliant businesses.

      Lisa Sturman

      Senior Events & Marketing Manager

      Lisa joined the team in 2023. She has brought a wealth of experience in managing all types of events from corporate conferences to festivals, and has led on a wide range of marketing projects across all media platforms. Lisa’s warmth of personality, positive attitude and incredible work ethics means our events have never been in safer hands.

      Rachael Miller

      Business Host (Retail)

      Rachael has been with the team since 2019. A well-known and respected figure in the town, Rachael’s comprehensive experience in the retail, leisure and beauty industry has been an incredible asset to Solihull BID, and she has become the go-to for our retail businesses looking to stay connected.

      Allison Nash

      Business Host (Hospitality & Leisure)

      Allison’s background in retail and security makes her an invaluable member of the team.

      Heading up our Solihull Nights project amongst many others, Allison is the main contact for all our wonderful hospitality and leisure businesses.

      Amanda Burke

      Business Host (Professional Services & Office Sector)

      Amanda is the newest member of the BID team and has made such a positive impact already!

      Amanda has experience in many sectors from recruitment and sales to running her own business. Amanda will bring an added strength in our communication with the Professional Services and Office sector.

      Jason Scott

      Security Officer

      Jason is the ultimate professional when it comes to keeping our town centre safe, he leads the additional security that are the backbone of our safe and secure project.

      Misty

      Well Being Coordinator

      I am Misty, I have a nominated role as the Well Being Coordinator for the BID team and relevant visitors. It’s a tough job but the extra biscuits and occasional cheese and ham sandwiches make it more bearable.

      I enjoy long country walks, annoying small fluffy dogs, and love my collection of designer collars. Feel free to contact me on my Instagram account @MistySolihullBID or email my housemate below.

      Was that the fridge door opening?…

      Meet the Board

      The Solihull BID Board is made up of representatives from the property, professional, retail, service, leisure / food & drink and public sectors, representing all of the diverse organisations within the BID area.

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      Kevin Johns

      (Chair) Director, Prime Accountants

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      Tony Elvin

      (Deputy Chair) General Manager, Touchwood

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      Alison McGrory

      Assistant Director Communities & Partnerships, SMBC

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      Leon Sloyan

      Local Director, Metro Bank

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      Lisa Hopkins

      Centre Manager, Mell Square

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      Syrra Riaz

      Commercial Account Handler, Howden Insurance

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      Neil Churchard

      Brand Experience Manager, John Lewis & Partners

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      Claire Jeans

      Digital Executive, BNP Paribas Personal Finance

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      Marcus Flowers

      Store Manager, New Look Solihull

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      Ranjit Singh

      Group Operations Manager, FB Holdings (Alioli & Tio Latino)