FAQs

Want to know more about Solihull BID? Here are some of the most frequently asked questions…

What is a BID?

A Business Improvement District (BID) is a defined area in which a levy is charged on all business rate payers in addition to the business rates bill. This levy is used to develop projects which will benefit businesses in the local area.

How does the BID help Solihull?

Solihull Business Improvement District has worked hard to enhance the business environment of Solihull Town Centre. Together we’ve made significant strides. Creation of the BID has reinvigorated a partnership approach within the town centre. Key organisations and groups like Touchwood, John Lewis, Mell Square, Solihull Council and West Midlands Police now join forces with independents for the good of all businesses in the BID area.

Our programme of events and festivals continues to create a vibrant town centre throughout the year, bringing in hordes of eager, affluent visitors.

The reassuring presence of our Street Wardens has helped reduce crime in the town centre. We lead the Solihull Retail Crime Initiative, provide Stock Loss Prevention training and have been the driving force for our Evening Economy.

And don’t forget the Solihull BID Card – the employee benefit card for the BID area that gets you discounts in over 100 of our brilliant businesses.

What are your opening hours?

The office is no longer open to the public but you can give us a call during our office working hours

• Monday – Thursday: 8am – 4pm
• Friday: 8am – 3.30pm
• Saturday – Sunday: Closed

How do I get a BID Card?

To be eligible for a Solihull BID Card, you must work for a businesses in the BID area. Go to the BID Card page for details and information on how to apply.

What offers can I get with my BID Card and where?

The BID Card offers are constantly changing. New offers are released and offers may change or be removed. To see all up to date offers, go to the BID Card page. Offers are for BID Card members only.

Are you part of Solihull Council?

Although we work in partnership with Solihull Metropolitan Borough Council on different projects, Solihull BID is not the Council. We are a non-profit organisation funded entirely by the businesses in the BID area. The BID area in general terms is the Town Centre.

Can you promote my business/event?

As we are funded by our levy payers, we are unable to promote businesses and services that are located outside of the Solihull BID area.

However, if you are based outside of the area and are running an event in the BID area, please get in touch as we will be able to help promote it.